Privacy Policy

1. Introduction

At SyntaxSensei, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect several types of information from and about users of our website, including:

2.1 Personal Data

• Identity Data: Including your name, username, or similar identifier.
• Contact Data: Including your email address.
• Financial Data: Including payment card details when you subscribe to our premium services.
• Profile Data: Including your preferences, feedback, and survey responses.
• Usage Data: Including information about how you use our website and services.

2.2 Technical Data

• Internet protocol (IP) address
• Browser type and version
• Time zone setting and location
• Operating system and platform
• Cookies and similar tracking technologies

3. How We Collect Your Information

We use different methods to collect data from and about you including through:

• Direct interactions: You may provide us with your Identity, Contact, and Financial Data by filling in forms or by corresponding with us.
• Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
• Third parties: We may receive personal data about you from various third parties such as analytics providers, payment service providers, and social media platforms when you choose to log in through these services.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer
• To process and deliver your service, including managing payments and subscriptions
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy
• To administer and protect our business and website
• To deliver relevant website content and advertisements to you
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent at any time where we are relying on consent to process your personal data

8. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

9. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@syntaxsensei.com.